|
|
Nigeria: GSM Compensation - Senate Says N175 Airtime is Too Little Too Late
 |
 |
|||||||||
|
||||||||||
|
|
|||||||||
|
||||||||||
Vanguard (Lagos)
15 May 2008
Posted to the web 15 May 2008
Emmanuel Aziken
Proposals by the GSM companies to credit their subscribers with N175 airtime as compensation for poor services from July is coming too late and too small, the Senate Committee on Communications has observed.
Responding to the proposal from the GSM companies to compensate their consumers with the airtime, the Chairman of the Senate Committee on Communications, Senator Sylvester Anyanwu told newsmen in Abuja that the committee has put the National Communications Commission to task on its misgivings on the issue.
"We had to direct NCC, we asked them to pay subscribers for poor quality service and this is May and this compensation is supposed to have been paid since January and they are telling us that they want to start paying by July in bits and it is not acceptable to us," Senator Anyanwu said.
"What we are telling them is that they must pay it now. There is no question and it will not be entertained," he reiterated, saying that the proposal shields the GSM companies from culpability for poor quality of service between January and July, he said.
"Otherwise we are also going to look at the quality of service from January and this quarter and apply the necessary sanction because the quality of service is getting worse especially for MTN."
Affirming the discontent of the populace with the services of the GSM companies, Senator Anyanwu continued:
"The people of this country are getting tired unless we take a drastic measures and these people do not want to improve and they do not want to compensate the suffering masses."
"So we are to direct the NCC that the issue of compensation from July is not acceptable. It must be paid right away," Senator Anyanwu said as he reiterated the Committee's determination to ensure that the quality of service is improved.
"They are supposed to have credited their subscribers accounts with a minimum of N175 airtime and that is too small compared to with the money they are making.
|
I don't know why they are non-challant about it. NCC must now live up to its expectations," he concluded.
| |||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
| Copyright © 2008 Vanguard. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections -- or for permission to republish or make other authorized use of this material, click here. | |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
| Make allAfrica.com your home page | RSS Feed | |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
| Top | Site Guide | Who We Are | Advertising | Search | Subscribe | |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
| Questions or Comments? Contact us. Read our Privacy Statement. | |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
|
| |||||||||||||||||||||||||||||
